Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Guest Experience Concierge
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Guest Experience Concierge at Melia Hotels International is responsible for ensuring guests have a memorable stay by providing personalized services and addressing their needs. Candidates should possess excellent communication skills, a friendly demeanor, and the ability to handle guest inquiries and complaints efficiently. A background in hospitality or customer service is preferred, along with proficiency in multiple languages. The role demands flexibility, attention to detail, and a proactive approach to enhancing guest satisfaction.
Can I work in the Canary Islands?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Local-first test (hotel jobs are not on the shortage list), or a seasonal permit that comes with employer housing.
Official source: Spanish Ministry of Inclusion: residence and work permit for employees. Checked November 2026.
What the job usually comes with in the Canary Islands
Usual for the Canary Islands, varies by employer. Checked November 2026.
| Housing | Not usually; severe housing shortage |
|---|---|
| Meals | Staff meals customary |
| Flights | No |
| Service charge | Small pooled tips |
| Contract | More often year-round |
| Leave | 30 days; pay in 14 instalments |
| Income tax | About 15% to 20% in all |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the Canary Islands
Who can work there by passport, what a job usually includes, and island life.
About Melia Hotels International
Melia Hotels International is a leading Spanish hotel chain with a global presence, known for its exceptional hospitality services and luxurious accommodations. Founded in 1956, the company operates over 380 hotels in more than 40 countries, offering a diverse range of brands catering to different market segments. Melia is committed to sustainability, innovation, and delivering unique experiences to its guests. The company values its employees and fosters a culture of growth, diversity, and excellence, making it a preferred employer in the hospitality industry.