Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Client Service Associate (Monumento Area)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Client Service Associate at BDO Unibank, Inc. is expected to provide excellent customer service by addressing client inquiries and concerns efficiently. Candidates should have a bachelor's degree, strong communication skills, and a customer-oriented mindset. They should be able to handle transactions, manage client accounts, and ensure compliance with bank policies. Experience in banking or customer service is preferred.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Work permit route: the bank must post the job for Filipinos first, then file the permit and the 9(g) visa; senior and specialist posts are the realistic ones.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: Graduate analyst roles are the hardest case: a permit is issued only if no Filipino is competent, able and willing to do the job (Labor Code, article 40).
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for Banking jobs in the Philippines, varies by employer. Checked November 2026.
| Housing | Senior expat packages often add a housing allowance; local-hire contracts do not |
|---|---|
| Relocation | Employer files the permit and visa; fees are agreed in the contract; moving help for senior hires only |
| Flights | Yearly home flight in some senior expat packages; none for local hires |
| Contract | Regular after at most 6 months' probation (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays and 8 special days in 2026 (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35%; 13th month tax-free to PHP 90,000 |
| Health cover | PhilHealth is deducted from pay and matched by the employer (by law); a company health plan is the office norm |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About BDO Unibank, Inc.
BDO Unibank, Inc. is the largest bank in the Philippines, offering a wide range of financial services including retail banking, lending, foreign exchange, and investment banking. Known for its customer-centric approach, BDO has a strong presence across the country with numerous branches and ATMs. The bank is committed to providing innovative financial solutions and maintaining high standards of service to meet the diverse needs of its clients.