The Service Centre Officer at Shangri-La in Hong Kong is responsible for providing exceptional customer service and support to guests. Candidates should possess excellent communication skills, a friendly demeanor, and the ability to handle inquiries efficiently. Proficiency in multiple languages is an advantage. The role requires a high level of organization, attention to detail, and the ability to work in a fast-paced environment. Previous experience in a similar role within the hospitality industry is preferred.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a unique blend of Asian hospitality and modern luxury. Shangri-La properties are renowned for their elegant design, world-class amenities, and personalized service, making them a preferred choice for both leisure and business travelers. The company is committed to sustainability and community engagement, ensuring a positive impact on the environments and communities in which it operates.
Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. It offers diverse job opportunities, especially in finance, technology, and hospitality. The lifestyle is fast-paced, with a mix of traditional and modern influences. The city is known for its excellent public transportation and diverse culinary scene. Expats can enjoy a high standard of living, though the cost of living can be high. Visa requirements vary, but work visas are typically sponsored by employers. Relocation can be smooth with the help of relocation services and expat communities.
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