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Service Associate C - Telephone Operator

Malaysia Shangri-La $1,500–$2,500/month*
Job Description

The Service Associate C - Telephone Operator is responsible for managing incoming and outgoing calls, ensuring guest inquiries and requests are handled promptly and professionally. Candidates should possess excellent communication skills, a friendly demeanor, and the ability to multitask. Fluency in English and additional languages is a plus. Previous experience in a similar role within the hospitality industry is preferred. The role demands a high level of customer service, attention to detail, and the ability to work in a fast-paced environment.

Company Info

Shangri-La is a renowned luxury hotel chain known for its exceptional hospitality and service. With locations across the globe, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing guests with memorable experiences, focusing on personalized service and attention to detail. Shangri-La hotels are often situated in prime locations, offering stunning views and top-notch amenities. The company values its employees, offering opportunities for growth and development within a supportive and inclusive work environment.

Destination Guide

Malaysia is a vibrant country known for its diverse culture, stunning landscapes, and bustling cities. Job opportunities are abundant in sectors like tourism, hospitality, and technology. The lifestyle in Malaysia is a mix of traditional and modern, with a rich cultural heritage and a growing urban scene. The cost of living is relatively affordable compared to Western countries. Malaysia offers various visa options for expatriates, including work permits and professional visit passes. Relocation is made easier with a welcoming community and a range of international schools and healthcare facilities. The country's tropical climate and beautiful islands make it an attractive destination for both work and leisure.