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CBS - COLLECTIONS ASSOCIATE

Philippines Metrobank PHP 20,000–PHP 30,000/month*
Job Description

The CBS - Collections Associate at Metrobank is responsible for managing and recovering overdue accounts. The candidate should possess strong communication and negotiation skills, be detail-oriented, and have the ability to work under pressure. A background in finance or customer service is preferred. The role involves contacting clients to discuss their financial obligations, creating repayment plans, and ensuring timely payments. The candidate is expected to maintain accurate records of all interactions and provide excellent customer service while adhering to company policies.

Company Info

Metrobank, officially known as Metropolitan Bank & Trust Company, is one of the largest and most reputable banks in the Philippines. Established in 1962, it offers a wide range of financial services including commercial banking, investment banking, and insurance. With a strong commitment to customer service and innovation, Metrobank has built a solid reputation for reliability and trustworthiness. It operates a vast network of branches and ATMs across the country, catering to both individual and corporate clients. Metrobank is known for its robust financial products and services, making it a leading choice for banking in the Philippines.

Destination Guide

The Philippines, an archipelago of over 7,000 islands, offers diverse job opportunities, especially in sectors like BPO, tourism, and finance. The culture is a blend of Eastern and Western influences, with English widely spoken. Filipinos are known for their hospitality and warm nature. The lifestyle varies from bustling urban centers like Manila to serene island life in places like Palawan. For those considering relocation, the Philippines offers various visa options, including work visas for skilled professionals. The cost of living is relatively low compared to Western countries, making it an attractive destination for expatriates. The country is rich in natural beauty, with numerous beaches, mountains, and cultural sites to explore.