The Assistant Manager Candidate in Customer Service at Rakuten's Customer Solutions Office for the Travel & Mobility Business is expected to oversee customer service operations, ensuring high-quality service delivery. Candidates should have strong leadership skills, experience in customer service, and the ability to manage and motivate a team. They should also possess excellent communication skills and be adept at problem-solving. The role requires a proactive approach to improving customer satisfaction and implementing efficient service processes.
Rakuten, Inc. is a global leader in internet services, offering a wide range of products and services including e-commerce, fintech, digital content, and communications. Founded in 1997 and headquartered in Tokyo, Japan, Rakuten has grown to become one of the largest e-commerce companies in the world. The company is known for its innovative approach to business and its commitment to empowering individuals and businesses through technology. Rakuten's ecosystem includes a diverse portfolio of services that aim to enhance the daily lives of people around the globe.
Japan offers a unique blend of traditional and modern culture, with bustling cities and serene landscapes. The job market is diverse, with opportunities in technology, engineering, and service sectors. The lifestyle is fast-paced in urban areas, with a strong emphasis on efficiency and innovation. Japan has a rich cultural heritage, offering a high quality of life with excellent healthcare and education systems. For those relocating, Japan provides various visa options, including work and skilled worker visas. The country is known for its safety, cleanliness, and politeness, making it an attractive destination for expatriates.
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