Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
As a Guest Service Agent at Novotel Bur Dubai, you will be responsible for providing exceptional customer service to guests, ensuring a smooth check-in and check-out process, handling guest inquiries, and resolving any issues that may arise. Candidates should have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Previous experience in a similar role and proficiency in multiple languages are preferred.
Novotel Bur Dubai is part of the Accor Group, a leading global hospitality company with a diverse portfolio of brands. Novotel hotels are known for their modern design, comfort, and commitment to providing excellent guest experiences. Located in the heart of Dubai, Novotel Bur Dubai offers a range of amenities including restaurants, meeting rooms, and leisure facilities, catering to both business and leisure travelers.
Usual for the UAE, varies by employer. Checked October 2026.
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
How it works: Employer-sponsored and employer-paid by law; no local-first test; Gulf nationals need no permit.
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
Official source: Ministry of Human Resources and Emiratisation: workers' rights. Checked October 2026.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
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