JOB SUMMARY
Responsible for the welfare and comfort of the assigned clients under his supervision and must ensure that the tasks related to the job are performed according to the company’s policy and procedures.
DUTIES
1. Prepare information material for all arriving clients, e.g., island hopping itineraries, vouchers, excursion leaflets, brochures as required by the La Digue Office.
2. Meet and greet clients on arrival and departure at the Airport. Establish personal contacts with all clients assigned. Supervising the loading of luggage and transfer to the respective hotels.
3. Assist clients with any holiday/hotel/travel arrangements, e.g settling complaints in liaison with hotel or Duty Manager, reconfirming flights with airlines, selling the company’s excursions.
4. Visit all assigned clients at least three times per week.
5. Keep abreast with service change and the handling procedures for the American Express.
6. Liaise with Head of Departments regarding transfer schedules, transfer pick up times, arrival and departure details, excursion schedules, procedures governing the overseas Tour Operators, etc.
7. Undertake sales and promotion of the company’s excursion and services. For all sales of services, to include car hire, yacht charter, deep sea fishing, etc, the company’s voucher shall be issued for each and every sale.
8. Accompany clients on excursions as and when required
9. Undertake administrative duties as required by office procedures, e.g. maintaining proper records, filing of service orders or memos, keeping information and material in stock, etc.
10. Maintain a daily record of clients’ movements.
11. Liaise with Accounts Department for sale transactions.
12. Assist with other duties such as Hostess at hotel desk, Guide, Airport Assistant whenever required.
13. Any other related duties that may be assigned
Creole Travel Services is a leading travel and tourism company in Seychelles, offering a wide range of services including tours, excursions, and transportation. Known for its commitment to delivering exceptional customer experiences, Creole Travel Services has established itself as a trusted partner for both local and international travelers. The company prides itself on its deep understanding of the Seychelles market and its ability to create unique and memorable travel experiences. With a focus on sustainability and cultural authenticity, Creole Travel Services plays a significant role in promoting Seychelles as a premier travel destination.
Seychelles, an archipelago in the Indian Ocean, is known for its stunning beaches, vibrant marine life, and lush landscapes. The islands offer a relaxed lifestyle with a strong emphasis on outdoor activities and nature. Job opportunities in Seychelles are primarily in tourism, hospitality, and fishing industries. The culture is a mix of African, European, and Asian influences, reflected in its music, dance, and cuisine. English, French, and Creole are widely spoken. Relocating to Seychelles may require a work visa, and it's advisable to secure employment before moving. The cost of living can be high, but the unique lifestyle and natural beauty make it an attractive destination for expatriates.
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